Cancellation Policy

The Client may cancel this within three (3) business days of the Effective Date of their contract by: (1) providing written notice to the Company through email to the following email address; Support@uponinnovation.com. and (2) the Client must speak to an in-person representative in the billing department to cover the proper paper work necessary to initiate the cancellation. The billing department can be reached at the following telephone number: 888-855-1488 (leaving a message will not warrant cancellation). With respect to email notice as used in this section, notice will be deemed to be effective on the date it is sent to the Company by Client.

Refund Policy

As a rule we do not offer refunds. However we will consider a partial refund if there are extenuating circumstances. If you feel you are owed a refund call our billing department at  888-855-1488

Refunds will be processed withing 48 hours of confirmation of the refund. You should receive the funds to your method of payment within 10 days.